Effective Date: 01/05/2026

Thank you for shopping with Globalgood Ecommerce! We are committed to providing a seamless shopping experience. This Shipping Policy explains how shipping is handled for orders placed through our platform, outlining the roles of vendors, local managers, and third-party fulfillment centers in ensuring timely delivery.

By placing an order with Globalgood Ecommerce, you agree to the terms outlined in this policy.

1. Order Processing Time

• Order Confirmation: Once you place an order, you will receive an order confirmation email. Please check your order details carefully to ensure everything is correct.
• Processing Time: Orders are typically processed within 2-3 business days, depending on the availability of the products and the shipping method chosen. Orders placed on weekends or public holidays may be processed the following business day.
• Availability: If there is an issue with product availability, we will notify you by email and provide options for substitution or a refund.

2. Shipping Methods and Costs

Shipping for Globalgood Ecommerce is handled by the following parties, depending on the vendor and location of the order:

• Vendors: In most cases, vendors who sell on the platform are responsible for shipping their products directly to you. The shipping method, costs, and delivery times are determined by the vendor at the time of purchase.
• Manager: For certain regions, the local manager (e.g., Neshuns of [Country] or Neshuns at the State/County Level) may handle shipping directly to local buyers, ensuring faster and more efficient delivery.
• Third-Party Fulfillment Providers: Some orders may be fulfilled and shipped by third-party fulfillment services, such as Amazon or other logistics partners. These services handle the packaging, shipping, and delivery of your orders.

Shipping Costs will be calculated at checkout based on the selected shipping method and your location. Available shipping options and their corresponding costs will be displayed before you complete your order.

3. Shipping Restrictions

• Regions We Ship To: Globalgood Ecommerce ships to most countries and regions worldwide. However, shipping availability may vary depending on the vendor and the location. Please check the shipping options at checkout to confirm that we ship to your area.
• P.O. Boxes: Some vendors or fulfillment centers may not ship to P.O. Boxes. Please provide a physical address when placing your order to avoid delays.
• Remote Areas: Shipping to remote or hard-to-reach areas may result in longer delivery times and higher shipping fees.

4. Shipping and Delivery Times

• Standard Shipping: Delivery time is typically 5-7 business days for domestic orders (within the same country), and 7-14 business days for international orders.
• Expedited Shipping: For faster delivery, expedited shipping options may be available at checkout, typically delivering within 2-3 business days for domestic orders and 5-7 business days for international orders.
• Third-Party Fulfillment Shipping: If your order is fulfilled by a third-party provider such as Amazon, delivery times may vary depending on the provider’s processing times and location. You will receive tracking information once your order has shipped.

Shipping times may vary based on product availability, shipping method, and the location of your order.

5. Order Tracking

Once your order is shipped, you will receive an email with tracking information. You can use the tracking number to monitor your package’s delivery status. Depending on the vendor, manager, or third-party fulfillment provider, tracking may be available on their platform (e.g., Amazon, DHL, FedEx, etc.).

Please allow up to 24 hours for the tracking information to be updated in the shipping carrier’s system.

6. Shipping Insurance

You may opt for shipping insurance at checkout for a small fee. This coverage protects your order in case of loss or damage during transit.

Without this option, Globalgood Ecommerce and its partners are not responsible for lost or damaged goods once they have been handed over to the shipping carrier.

7. Delivery Issues

If there are any issues with your delivery, such as delays, missing packages, or incorrect addresses, please contact customer support immediately. We will work with you and the relevant shipping carrier to resolve the issue.

Common delivery issues include:

• Incorrect Shipping Address: Please ensure your address is accurate when placing your order. If you notice any error, contact us as soon as possible to update your information.
• Undelivered Packages: If your package is marked as delivered but you have not received it, check with the shipping carrier (e.g., Amazon, UPS, FedEx) for any additional delivery details.

8. Shipping Fees for Donated Goods

If you are donating goods through our platform, shipping costs may apply depending on the location of the donor and the destination of the donations. Donors are responsible for shipping donated goods to the collection centers specified on the Donation Page.

9. Return and Refunds Policy

For information on how to return items or request a refund, please refer to our Return & Refund Policy. Returns are generally accepted within 30 days of receiving the product, and certain conditions apply based on the type of product.

10. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page with the effective date updated accordingly. We encourage you to review this policy periodically to stay informed about our shipping practices.

11. Contact Us

For any questions or concerns about our Shipping Policy, please visit our Contact Us page at:

https://globalgoodcorp.com/contact-us/

Alternatively, you can send mail to the following address:

Globalgood Corporation

7211 Charleton Ct., Canal Winchester, Ohio, 43110, USA